At Ventas Inteligentes LLC, we strive to provide high-quality digital solutions to help your business grow. However, we understand that there may be situations where you need to request a refund. Below, we outline our refund policy to ensure transparency and trust in our services.

1. Digital Marketing Services (Consulting, Advertising, Funnels, and Sales Strategies)

Our services are customized and require time, effort, and resources for execution. Therefore, we apply the following refund policy:

Once the service has started, no refunds will be issued.If you request a cancellation before work begins, you may receive a partial refund, deducting administrative and operational costs.If you are not satisfied with the results, we offer adjustments and optimizations based on the initial proposal.

2. Software as a Service (SaaS)

If you have subscribed to one of our

SaaS

products, we offer a flexible refund policy:

Monthly Plans: You may request a refund within 7 days of purchase if the software does not meet the advertised functionalities.Annual Plans: Refunds can be requested within 14 days of purchase, provided that the software has not been significantly used.We do not offer refunds for periods already used or for lack of service usage.

3. Digital Products and Courses

Due to the nature of our digital products, we do not offer refunds once access to the materials has been granted. However, if you experience technical issues, we will be happy to assist you in resolving them.

4. Special Cases

If you believe your case deserves an exception to this policy, please email us at [email protected] explaining your situation. Our team will evaluate each request on a case-by-case basis.

We appreciate your trust in Ventas Inteligentes LLC, and we are committed to providing you with the best possible experience.